Terms and Conditions

Make sure to read these terms and conditions carefully before completing and returning the booking form.  Once a completed booking form has been accepted by WindingRiverCanoe all the persons named on the booking form will have entered a binding contract on the basis of these terms and conditions.

AGREEMENT 

Agreement on the basis of these terms and conditions arises upon the fulfilment of the following:

a)         Receipt by WindingRiverCanoe of a properly completed booking form accompanied by the payment or deposit specified.

b)        Acceptance by WindingRiverCanoe by email.

c)         The agreement is between WindingRiverCanoe and the client and is the sole agreement between those parties.  No variation of these terms and conditions shall be applicable unless agreed in writing before the event.

d)         The person signing the booking form shall be deemed to sign that form for him/herself and as agent for all other persons listed on that form.

PAYMENT

If a deposit is paid, the balance of the fee must be paid in full at least four weeks prior to the event. If not so paid, WindingRiverCanoe reserves the right to treat the agreement as cancelled by the client.

CANCELLATION BY CLIENT 

If the booking is cancelled by the client (for any reason) the following cancellation charge will arise:

a)        Cancellation more than four weeks before the trip starts the deposit is forfeited (if a deposit was paid).

b)        Cancellation less than four weeks before the trip 100% of the fee is payable and no refund is issued.

Exception to the above: If there is a waiting list for the trip you are booked on, and your space can be filled, by a person on this waiting list, then your payment will be refunded in full.

CANCELLATION BY WINDINGRIVERCANOE

WindingRiverCanoe will cancel a trip if the weather conditions (i.e. very strong winds) are deemed too hazardous for canoeing. In these circumstances all payment will be refunded in full.

A trip can only go ahead if there are a sufficient number of participants booked. If there are not enough participants booked on the trip then the trip may be cancelled and all payment will be refunded in full.

CONDUCT OF PARTICIPANTS ON A WINDINGRIVERCANOE TRIP

For their own safety, all participants agree to follow and adhere to all reasonable instructions and leadership of the river guide. Parents agree to be responsible for the behaviour of their children.  

LIABILITY

Whilst every attempt is made by WindingRiverCanoe to minimise danger, and to instruct participants in how to canoe safely, canoeing still carries a certain level of risk. Also, the environment in which these events take place is not free from hazard (i.e. slippery river banks).

Consequently, the client acknowledges that there are situations in which an accident could occur without WindingRiverCanoe being at fault and accepts that he/she is taking part at his/her own risk.

The client accepts that loss or damage to possessions is not the responsibility of WindingRiverCanoe.

WindingRiverCanoe does not carry insurance for these events. The client is advised to take out their personal insurance of the type available to holiday makers to cover the risks ordinarily covered by such policies, including personal injury, loss of belongings and money, and cancellation.